Privacy Policy

1. Who We Are

Let's AIify It is an AI, automation, integration, and custom software company based in Michigan, United States. We help businesses plan and implement technology solutions, and we operate software products such as AIA Attribution, AIA Automates, AI Biz Strategist, AIA Support Desk, TOMAA, and Agentic Chat.

2. Information We Collect

2.1 Information you provide to us

• Contact information: name, email address, phone number, business name, and job title when you call, text, schedule a meeting, fill out a form, or email us.
• Project and business information: details you share about your business, workflows, systems, and project needs.
• Account information: login credentials and profile details if you create an account in one of our applications.
• Communications: messages, call notes, text messages, and support requests.
• Payment information: billing details processed by our third-party payment processors. We do not store full card numbers.

2.2 Information collected automatically

• Device and usage data: IP address, browser type, operating system, pages visited, referring URLs, and time spent on the Site.
• Cookies and similar technologies: we and our service providers may use cookies, pixels, and similar tools to operate the Site, remember preferences, measure performance, and support attribution and analytics. You can control cookies through your browser settings.

2.3 Information from Meta Platforms (Facebook, Instagram, Messenger)

If you choose to connect a Facebook, Instagram, or other Meta account to one of our applications (for example, using Facebook Login), we may receive the following information, only with your permission and only as allowed by the permissions you approve:

• Your public profile information (such as name, profile picture, and Meta user ID)
• Your email address
• Facebook Pages and Instagram business accounts you manage, plus related identifiers, page names, and access tokens
• Content you choose to create, schedule, or publish through our application
• Messages, comments, and engagement data on Pages or accounts you connect, when needed to provide support, messaging, or reporting features
• Basic insights and performance metrics for connected Pages or accounts

We request only the permissions needed for the features you use. You can review or remove these permissions at any time in your Facebook or Instagram settings.

2.4 Information from other third parties

We may receive information from connected tools you authorize, such as CRM platforms (for example, GoHighLevel), calendar and scheduling tools, email providers, and other integrations, so we can deliver the services you request.

3. How We Use Information

We use information to:

• Provide, operate, maintain, and improve the Services
• Respond to inquiries, schedule meetings, and communicate with you
• Deliver the features you request, such as publishing content, managing messages, automating workflows, and generating reports
• Authenticate users and keep accounts secure
• Provide customer support
• Send service-related notices and, with your consent where required, marketing communications
• Analyze usage and improve our products
• Detect, prevent, and address fraud, abuse, security issues, and technical problems
• Comply with legal obligations and enforce our terms

Meta Platform Data is used only to provide and improve the specific features you have enabled in our application. We do not use Meta Platform Data for any purpose that is inconsistent with the Meta Platform Terms or the Meta Developer Policies.

4. How We Share Information

We do not sell your personal information. We do not sell, license, or rent Meta Platform Data to anyone.

We may share information only in these situations:

• Service providers: with vendors who help us operate the Services, such as hosting, database, analytics, communications, payment processing, and AI service providers. They may use the information only to perform services for us and must protect it.
• Integrations you authorize: with third-party platforms you choose to connect, such as your CRM or social accounts, to carry out actions you request.
• Legal reasons: when required by law, subpoena, or legal process, or to protect the rights, property, or safety of Let's AIify It, our users, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.
• With your consent: in any other situation where you have given us permission.

We do not share Meta Platform Data with data brokers, advertising networks, or any party for purposes of surveillance, discrimination, or eligibility decisions (such as housing, employment, credit, or insurance).

5. AI Processing

Some of our Services use artificial intelligence to generate content, answer questions, or automate tasks. Information you submit may be processed by AI service providers only to deliver those features. We do not allow these providers to use your data to train their general-purpose models when we can control that setting, and we do not use Meta Platform Data to train AI models.

6. Data Retention

We keep personal information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete it or make it anonymous.

Meta Platform Data is kept only while your account is connected and needed for the features you use. When you disconnect your Meta account or ask us to delete your data, we delete the related Meta Platform Data unless the law requires us to keep it.

7. Data Deletion Instructions

You can ask us to delete your information at any time.

To remove our app's access to your Facebook account:

1. Go to your Facebook account's Settings & Privacy > Settings.
2. Select Apps and Websites.
3. Find our app and click Remove.

To ask us to delete your data:

Email [email protected] with the subject line "Data Deletion Request." Include the name and email address on your account and, if applicable, the Facebook or Instagram account you connected. You can also text or call +1 269-220-6739.

We will confirm your request and delete your personal information, including any Meta Platform Data, within 30 days, except for information we are legally required to keep. We will tell you when the deletion is complete.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. These include encryption in transit, access controls, and secure storage of access tokens. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

If we learn of a security incident that affects Meta Platform Data, we will notify Meta and affected users as required by the Meta Platform Terms and applicable law.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your information
• Object to or restrict certain processing
• Receive a copy of your information in a portable format
• Opt out of marketing communications
• Withdraw consent at any time, without affecting earlier processing

California residents: under the California Consumer Privacy Act (CCPA/CPRA), you have the right to know, delete, and correct personal information, and to opt out of its sale or sharing. We do not sell or share personal information for cross-context behavioral advertising. We will not discriminate against you for exercising your rights.

EEA/UK residents: we process personal data based on your consent, the performance of a contract, our legitimate interests, or legal obligations. You may file a complaint with your local data protection authority.

To exercise any of these rights, contact us using the details in Section 12.

10. SMS and Text Messaging

If you text us or agree to receive text messages, we use your phone number only to communicate with you about your inquiry or our services. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not share or sell mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing purposes.

11. Children's Privacy

The Services are intended for businesses and are not directed to children under 13 (or under 16 where required by law). We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact:

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above and, for significant changes, give additional notice. Continuing to use the Services after an update means you accept the revised policy.